A 9-year-old boy living in a foster home sought our help because he wanted access to his file. He told us his social worker was not responding to his emails and phone calls. He had been living with the same foster family for four years and was hoping to be adopted by them. With the child’s consent, we contacted the worker directly to raise these concerns.

RESULT: The worker met with the boy, provided the file, and offered him further support if needed. The worker also confirmed that the foster parents were developing a plan to adopt him. When we followed up, the boy told us he was relieved that his concerns had been heard.