Opening doors

Issues: Children’s aid society; Rights (Good care); Rights (Fairness)

A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through. She could not reach her CAS worker, who had gone on a sudden leave of absence, and the school told her it had no space for her. We reached a CAS supervisor, who discovered that before going on leave, the worker had registered the girl with a different school, which was holding a spot for her. The girl was pleased with the news, and soon after, a space also opened up for her at the housing program.

Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.