Proof of skills

A man had been waiting to receive a new wallet card from Skilled Trades Ontario – proof of his skilled trade credentials – for more than a year.

A man had been waiting to receive a new wallet card from Skilled Trades Ontario – proof of his skilled trade credentials – for more than a year. He told our Office he received conflicting information about the reasons for the delay.

RESULT: After we raised the case with Skilled Trades Ontario officials, they apologized to the man and offered to provide a letter confirming his credentials until the new wallet card could be issued.