Lacking language
A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy.
The Office of the Ombudsman of Ontario will be closed on Monday, August 4. Our phone lines will also be closed.
Our services will resume on Tuesday, August 5 at 9 a.m.
A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy.
A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy. We contacted Legal Aid Ontario, which ensured the full translation of the document into French.
Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.