New identity
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work.
The Office of the Ombudsman of Ontario will be closed on Monday, August 4. Our phone lines will also be closed.
Our services will resume on Tuesday, August 5 at 9 a.m.
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work.
After living on the streets for many years, a man sought our help in obtaining valid identification so he could apply for full-time work. His application for a new birth certificate was denied because he had provided incorrect information about his mother. Our staff explored other options for the man with the office of the Registrar General, and his application was approved after he was able to provide the names and birthdates of his siblings and his daughter. The man acquired a birth certificate and health card and is now employed and doing well.