Sticky situation
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
ATTENTION – PHONE LINES CLOSED – WEDNESDAY, DECEMBER 17: Our phone lines will be closed between 11:45 a.m. and 2:15 p.m. on Wednesday, December 17. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle.
A man complained to us that he was wrongly charged more than $1,800 for the licence plate stickers on his heavy commercial vehicle. He said the charges should not apply to him, as his vehicles are only used seasonally and not for the full year.
Result: We contacted senior officials at the Ministry of Transportation, who reviewed the use of the man’s vehicles. Ministry staff confirmed that the charges were incorrect, and the man received a full refund.