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Submission to the Standing Committee on Social Policy regarding Bill 98, Better Schools and Student Outcomes Act, 2023

Submission to the Standing Committee on Social Policy regarding Bill 98, Better Schools and Student Outcomes Act, 2023 Paul Dubé Ombudsman of Ontario May 2023 Introduction The Ombudsman of Ontario is appointed under the Ombudsman Act as an independent and impartial Officer of the Ontario …
The Ombudsman of Ontario is appointed under the Ombudsman Act as an independent and impartial Officer of the Ontario Legislature.
/en/our-work/submissions-government/submission-standing-committee-social-policy-regarding-bill-98-better-schools-and-student-outcomes

Submission to the Ministry of the Solicitor General’s consultation regarding equipment and use of force by police services

Submission to the Ministry of the Solicitor General’s consultation regarding equipment and use of force by police services Paul Dubé Ombudsman of Ontario October 2022 Overview 1 The Ministry of the Solicitor General has requested public and stakeholder input on proposed amendments to O. Reg. 926/90 …
The Ministry of the Solicitor General has requested public and stakeholder input on proposed amendments to Ontario Regulation 926/90 concerning equipment and the use of force by police services.
/en/our-work/submissions-government/submission-ministry-solicitor-generals-consultation-regarding-equipment-and-use-force-police

Submission in response to the Ministry’s consultation on proposed changes to Regulation 778

Submission in response to the Ministry of the Solicitor General’s consultation on proposed changes to Regulation 778 Paul Dubé Ombudsman of Ontario May 2021 Introduction 1 Thank you for the opportunity to comment on the Ministry of the Solicitor General’s proposed amendments to Regulation 778 …
Thank you for the opportunity to comment on the Ministry of the Solicitor General’s proposed amendments to Regulation 778 related to segregation, inmate discipline and misconduct, and mandatory training for correctional officers.
/en/our-work/submissions-government/submission-response-ministrys-consultation-proposed-changes-regulation-778

Submission in response to the Ministry’s consultation on proposed changes to Regulation 778, regarding segregation reviews

“Ensuring Truly Independent Segregation Reviews” Submission in response to the Ministry of the Solicitor General’s consultation on proposed changes to Regulation 778, regarding segregation reviews Paul Dubé Ombudsman of Ontario September 23, 2019 Introduction 1 My team and I appreciate the …
My team and I appreciate the opportunity to comment on the Ministry of the Solicitor General’s three proposed changes to Ontario Regulation 778.
/en/our-work/submissions-government/submission-response-ministrys-consultation-proposed-changes-regulation-778-regarding-segregation

Submission regarding proposed regulations for special constables

Submission to the Ministry of the Solicitor General’s consultation regarding proposed regulations for special constables Paul Dubé Ombudsman of Ontario February 2023 Overview The Ministry of the Solicitor General has requested public and stakeholder input on four proposed regulations under the …
The Ministry of the Solicitor General has requested public and stakeholder input on four proposed regulations under the Community Safety and Policing Act, 2019 regarding special constables.
/en/our-work/submissions-government/submission-regarding-proposed-regulations-special-constables

Submission to the Ministry of Education’s consultation regarding school board governance

Submission to the Ministry of Education’s consultation regarding school board governance Paul Dubé Ombudsman of Ontario October 2021 Introduction: The Ombudsman’s role in improving school board governance The Ontario Ombudsman oversees the administrative conduct of more than 1,000 public sector …
The Ontario Ombudsman oversees the administrative conduct of more than 1,000 public sector organizations, including the province’s 72 school boards and 10 school authorities, as well as provincial and demonstration schools.
/en/our-work/submissions-government/submission-ministry-educations-consultation-regarding-school-board-governance

Far and unfair

We received a complaint from the father of a student with disabilities who resides during the week at a provincial demonstration school in southern Ontario. He said school officials had insisted that he pick up his daughter within two hours, because she was exhibiting COVID-19 symptoms. This was …
We received a complaint from the father of a student with disabilities who resides during the week at a provincial demonstration school in southern Ontario.
/en/our-work/case-stories/far-and-unfair

Voting rights – and wrongs

A man who was in jail awaiting sentencing complained to us that correctional officials had told him he could not vote in the September 2021 federal election, even though he was eligible. We immediately contacted senior staff at his facility, who acknowledged that they made a mistake and he should …
A man who was in jail awaiting sentencing complained to us that correctional officials had told him he could not vote in the September 2021 federal election, even though he was eligible.
/en/our-work/case-stories/voting-rights-and-wrongs

Email retrieved

A man contacted us in frustration after his application to have his issue heard by the Human Rights Tribunal of Ontario (HRTO) was dismissed. The reason given was that he hadn’t filed a response to them as requested. He had indeed sent the response – and had email evidence to prove it – but had …
A man contacted us in frustration after his application to have his issue heard by the Human Rights Tribunal of Ontario (HRTO) was dismissed.
/en/our-work/case-stories/email-retrieved

Supplemental care

An inmate with HIV complained that he hadn’t been receiving testosterone and other supplements he required to prevent muscle deterioration. He told us he needed to see a specialist, and that health care staff at his facility weren’t responding to calls from his HIV support worker. After our staff …
An inmate with HIV complained that he hadn’t been receiving testosterone and other supplements he required to prevent muscle deterioration.
/en/our-work/case-stories/supplemental-care

The right to know

After an inmate complained to us that he was pushed to the ground and attacked by several correctional officers, we intervened to verify that a local investigation had been conducted. We discovered that the investigation found that excessive force had been used against the inmate – but that …
After an inmate complained to us that he was pushed to the ground and attacked by several correctional officers, we intervened to verify that a local investigation had been conducted.
/en/our-work/case-stories/right-know

Under the gun

We received numerous complaints in 2020-2021 about delays in approvals by Ontario’s Chief Firearms Officer (CFO) for transfers of restricted firearms. We learned that this backlog was largely due to COVID-19, as the office was struggling with staff shortages and technological limitations related to …
We received numerous complaints in 2020-2021 about delays in approvals by Ontario’s Chief Firearms Officer (CFO) for transfers of restricted firearms.
/en/our-work/case-stories/under-gun

Report duty

An inmate sought our help after he was involved in an altercation with another inmate and then pepper sprayed and assaulted by correctional officers. He had reported the assault to health care staff, but our review showed that they did not report the incident to superiors as required by Ministry …
An inmate sought our help after he was involved in an altercation with another inmate and then pepper sprayed and assaulted by correctional officers.
/en/our-work/case-stories/report-duty

Search terms

Several inmates in the same facility complained to us that they were strip searched in a main hallway, in view of security cameras. Ministry policy requires that searches be conducted in an area and a manner that preserves inmates’ privacy and dignity. Our inquiries led us to escalate the matter to …
Several inmates in the same facility complained to us that they were strip searched in a main hallway, in view of security cameras.
/en/our-work/case-stories/search-terms

Vote for fairness

A young person in custody contacted us last year to complain that he wasn’t able to vote in the federal election, although he had expressed his interest in voting to the youth facility’s staff members. In our review, we found that the facility didn’t have a proper process in place to ensure that …
A young person in custody contacted us last year to complain that he wasn’t able to vote in the federal election, although he had expressed his interest in voting to the youth facility’s staff members.
/en/our-work/case-stories/vote-fairness

Right to review

We helped a parent who was refused an identification, placement and review committee (IPRC) to assess her daughter’s giftedness in kindergarten. She was told that the school board did not do IPRCs before Grade 3. We pointed out to the board that, under the Education Act , it did not have the …
We helped a parent who was refused an identification, placement and review committee (IPRC) to assess her daughter’s giftedness in kindergarten.
/en/our-work/case-stories/right-review

Language barrier

An English-speaking mother whose child attends a French-language school was facing barriers when attempting to raise concerns with the school principal. Board officials told us they have many families with only one parent who speaks French, and the expectation is that staff will accommodate …
An English-speaking mother whose child attends a French-language school was facing barriers when attempting to raise concerns with the school principal.
/en/our-work/case-stories/language-barrier

Northern resources

A woman in a remote northern community complained to our Office that her grandson, who has Fetal Alcohol Spectrum Disorders (FASD), had been excluded from school for four months due to escalating violent behaviour. When the child was allowed back to school, he was only allowed to attend for two …
A woman in a remote northern community complained to our Office that her grandson, who has Fetal Alcohol Spectrum Disorders (FASD), had been excluded from school for four months due to escalating violent behaviour. When the child was allowed back to school, he was only allowed to attend for two hours per day, four times a week. 
/en/our-work/case-stories/northern-resources

Unreasonable search

A group of Indigenous inmates complained to us that they were strip-searched before attending a smudging ceremony, leaving them feeling violated, discriminated against and targeted because of their Indigenous spirituality. Our review determined that the search was ordered as the result of a …
A group of Indigenous inmates complained to us that they were strip-searched before attending a smudging ceremony, leaving them feeling violated, discriminated against and targeted because of their Indigenous spirituality.
/en/our-work/case-stories/unreasonable-search

Needed support

An inmate who uses a customized wheelchair to support his spine sought our help because he was being repeatedly transferred to a second institution without his chair. The chair provided at the second institution was not appropriate for his condition and he could not safely shower with it. After we …
An inmate who uses a customized wheelchair to support his spine sought our help because he was being repeatedly transferred to a second institution without his chair.
/en/our-work/case-stories/needed-support