A single mother asked us for help when she was stunned to learn that she was being evicted from her rental property. She told us she had received a “notice of hearing” from the Landlord and Tenant Board, but it was blank – no information about the time, date or location for any hearing was included, nor was she given any opportunity to contest the order.

RESULT: After we made inquiries, the Landlord and Tenant Board put the eviction on hold, acknowledging that a glitch in their system resulted in the tenant receiving a blank notice. This reprieve allowed her to remain in her home and gave her a fair chance to participate in the hearing.