The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.
If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca.
All brochures and posters are accessible PDFs. Click the image to view, print or download.
- Bilingual Posters
- VYSA-RSG Card
- Double brochure: Ask the Ombudsman (also in Ojibwe, Oji-Cree, Moose-Cree, and Mohawk)
- Wallet card
- Brochure: Know your Rights in Care
- Yes, you can booklet
- Info Sheet: Guidance for service providers
- Videos
Bilingual Posters
Bilingual (11 x 17" / 27.94 x 43.18 cm) posters to display within children’s aid societies and residential licensees.
Are you going around in circles?
Is your voice not being heard?
Not sure where to go for help
or what your rights are?
Double-sided, bilingual (18 x 24" / 45.72 x 60.96 cm) posters with our local number to display within children’s aid societies and residential licensees.
Your rights aren’t respected?
Not being treated fairly?
Have an issue with a CAS, group home, foster home, youth justice centre or your education?
VYSA/RSG Card
Double-sided (10 x 7"/ 25 x 17.5 cm) cards aimed at young people in care to learn about Voluntary Youth Services Agreements (VYSA), the Ready, Set, Go (RSG) program, their rights and how our Office can help them.
Double brochure: Ask the Ombudsman - Answers for children and youth in care and for service providers
Answers for children and youth in care
Answers for service providers
Download the printable "Ask the Ombudsman" brochure - double-sided, Z-fold PDF
Anishinaabemowin (Ojibwe)
Answers for children and youth in care
Answers for service providers
Anishininiimowin (Oji-Cree)
Answers for children and youth in care
Answers for service providers
Moose-Cree
Answers for children and youth in care
Answers for service providers
Kanien’kéha (Mohawk)
Answers for children and youth in care
Answers for service providers
Wallet card
(2.25 x 3.5" / 5.75 x 9 cm)
Our contact details
for youth
Download the printable PDF version of the wallet cards, six (6) cards per sheet to cut out
Brochure: Know your Rights in Care
As a young person in care*, you have rights. This means you’re entitled to certain things while receiving services.
If you feel that your rights aren’t being met or respected, you have the right to make a complaint to us – the Children and Youth Unit at the Ombudsman’s Office.
We’ve listed some of the most important rights you should know about in the brochure below. They are your rights related to: get help, good care, safety, fairness, your identity, and your file.
You can download or print a copy of the brochure.
*This includes people who are living in a foster home, group home, treatment home (including secure treatment) and/or youth custody facility.
Yes, you can booklet
Booklet guiding service providers and professionals on their duty to report and the information they can share with children's aid societies under applicable legislation.
Info Sheet: Guidance for service providers
Videos
Watch videos related to how we work to resolve issues and more.