A youth living at a foster home contacted us about serious problems that she and other residents had about their foster parent. They complained that the foster parent made disparaging comments about them, didn’t treat everyone equally, restricted their access to food, and provided allowances inconsistently. She told us they had raised these concerns with their workers, with mixed success.

RESULT: We raised this case with the responsible children’s aid society and the Ministry of Children, Community and Social Services. The Ministry conducted an unannounced inspection of the home and identified areas of non-compliance with its rules. Ultimately, the Ministry placed conditions on the operator’s licence and increased the frequency of unannounced inspections and visits. When we followed up with the affected youth, they told us their situation had improved since the inspection of the home.