In loco parentis

A man with serious health issues contacted us after he was unable to obtain a new birth certificate, which he needed to receive health coverage in another province. Registrar General staff informed him that there was an issue with his original birth registration. He told us they requested the signatures of his parents, which he could not provide because they are deceased.

RESULT: We spoke with Registrar General staff, who contacted the man to provide him with a list of forms to fill out to confirm his identity and receive his new birth certificate.