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A man contacted us after getting no response to a complaint about his local Chief Building Official.

A woman renting a basement apartment sought our help after a municipal construction crew broke a water pipe near her unit, flooding her apartment and damaging her belongings.

We helped a man who waited more than a year to hear back from his municipality about purchasing a portion of the laneway behind his house.

A mall developer told us that local councillors were interfering with the development of her project, but she believed the municipality did not have a code of conduct or integrity commissioner.

A mother and adult daughter, both ODSP recipients who live together, complained to us about a mixup after the daughter successfully applied for ODSP for herself from a different office than the one where her mother was a client.

A man whose shelter allowance was terminated by the ODSP without notice complained to us after his case worker did not respond to several email messages.

We helped sort out a case of mistaken identity between the FRO and a man who could not insure his house because a writ was registered in his name for unpaid support obligations – even though it was his brother who actually owed support arrears.

A man contacted our office after the FRO issued an order to garnish his Old Age Security payments and his federal pension, according to a court order from 1982.

A woman who was owed more than $17,000 in spousal and child support came to our Office for help in liaising with FRO officials.

An ODSP recipient complained to us about the Social Justice Tribunal of Ontario’s decision on her eligibility for the ODSP’s Work-Related Benefit.

We referred a man to the right internal complaint mechanism at the Office of the Children’s Lawyer so he could voice concerns about delays in receiving documents and in setting his court date, all of which resulted in added legal costs for him.

A man serving weekend time in jail who required anxiety medication three times a day sought our help because the correctional facility would not give him his medication on Saturday mornings when he arrived, or on Sunday evenings before he left.

We helped a woman from Manitoba who had struggled for six months to get Legal Aid Ontario to recognize her approval for legal aid in a custody case in Ontario.

A woman who broke her collarbone before she was sent to jail complained to us that she had been waiting for eight days for a sling for her arm.

A driver who suffered what he believed to be a seizure in April 2013 was diagnosed by a neurologist and, as required by the Ministry of Transportation, had his licence suspended pending a medical review. On October 28, 2013, his doctor faxed documentation to the Ministry to prove that he had been seizure-free for six months, and thus eligible to have his licence reinstated.

A 65-year-old man had his driver’s licence suspended in May 2014 after hospital staff reported to the Ministry of Transportation that he had suffered a fall that knocked him unconscious. After this incident, the man provided the Ministry with letters from three different doctors confirming he was in good health, but two months later, his licence was still suspended.

The owner of a home for adults with mental health issues contacted the Ombudsman, frustrated that he couldn’t get ODSP or Developmental Services Ontario (DSO) to provide funding to take one of his residents to her cancer treatments.

A woman whose teeth had been damaged as a result of physical abuse by her partner years earlier contacted the Ombudsman for help in obtaining funds to have them fixed.

The mother of a young man with significant mental health problems came to the Ombudsman because her son, who was receiving ODSP benefits, had been threatened with eviction from his group home because his rent had not been paid via ODSP.

The aunt and uncle of a 16-year-old boy with Down Syndrome needed help finding the boy a place to live after his mother died of cancer. They were concerned that they would not be able to care for him because they lived 270 kilometres away, both worked odd hours, and, due to their age, wouldn’t be able to look after him on a long-term basis.